Start saying “Thank you”, stop saying “Sorry”

Start saying “Thank you”, stop saying “Sorry”

You have responded to a customer at a time that is significantly beyond the anticipated response time. Instead of saying, “Sorry for replying late,” try saying, “Thank you for your patience” or “We appreciate your patience.” Instead of apologizing, “I’m sorry, but this thing isn’t working for you,” you might try saying, “We appreciate you … Read more

17 years of using Citibank Credit Card

17 years of using Citibank

Today Citibank sent an email reminding that it has been 17 years since I am using their card. Feels great. Isn’t it? Here is what the email said: Dear Ajay Kumar Jain, Thank you for being a Citi Card holder for 17 years. It’s time to bring more friends into the fold. Refer your friends … Read more

My first-ever Contribution to Jetpack Plugin

My first-ever Contribution to a WordPress Plugin

Today, Jetpack 8.5 was released. The highlight of this release was the introduction of podcast player block. You can read the release post on the Jetpack Blog. My Contribution My contribution has nothing to do with the podcast player block. It was also unplanned. I used the Recipe shortcode provided by Jetpack on a blog post … Read more

Quora (हिंदी) पर मेरा वर्ष 2019

Quora (हिंदी) पर मेरा वर्ष 2019

Quora (हिंदी) पर मैं ज़्यादा एक्टिव नहीं हूँ। फिर भी जो थोड़ा बहुत समय मैंने वहाँ बिताया है, उसका लेखा जोखा प्रस्तुत है इस पोस्ट में। 3 सवाल पूछें 6 जवाब 8 फॉलोअर्स 2020 में आपसे Quora (हिंदी) पर मिलने के लिए उत्सुक। Quora (अंग्रेज़ी) पर मेरे वर्ष 2019 की यात्रा के बारे में जानने … Read more